The Power of Words: Communication Skills for Safer, Kinder Nursing - 6 CE Credits
Enhance your nursing practice with effective communication techniques that promote safety and compassion in patient care.
Course Overview
Course Overview, Cont.
Course Overview, Cont.
Course Overview, Cont.
Course Overview, Cont.
Course Overview, Cont.
Learning Objectives
Learning Objectives
Why It Matters
Scenario: “So… am I NPO forever?”
Scenario, cont.
Scenario, Continuation: Two days later…
Scenario, cont.
How Confusion Happens
Teaching Points
Reflective Questions
Reflective Quiz
Learning Objectives
Why It Matters
Scenario: “You don’t even care, do you?”
Scenario, cont.
Scenario, cont.
Scenario, cont.
Scenario, continuation: Later that afternoon…
Scenario, cont.
How Miscommunication Happens
Evidence In Practice
Teaching Points
Reflective Questions
Reflective Quiz
Learning Objectives
Why It Matters
Scenario: “I Didn’t Want to Bother the Doctor…”
Scenario, cont.
Scenario, cont.
Scenario, cont.
How Communication Breaks Down
Evidence In Practice
Teaching Points
Teaching Points, cont.
Reflective Questions
Reflective Quiz
Learning Objectives
Why It Matters
Scenario: “Patient Being Difficult.”
Scenario, cont.
Scenario, cont.
How Mistakes Happen
Evidence In Practice
Teaching Points
Reflective Questions
Reflective Quiz
Learning Objectives
Why It Matters
Scenario: “I Told You She Was NPO!”
Scenario, cont.
Scenario, cont.
How Miscommunication Happens
Evidence In Practice
Teaching Points
Reflective Questions
Reflective Quiz