FAQ

  • Is Nurse CE Express accredited?

    Yes. Nurse CE Express is an Approved Continuing Education Provider with the California Board of Registered Nursing (BRN Provider #18128). Our courses are officially accepted for California RN, LVN, and APRN license renewal.

    For nurses outside California, many states do accept CE from California BRN-approved providers, but acceptance varies.

    Students are responsible for confirming approval with their own state board before using our CE for license renewal.

  • Will these CE courses count in other states besides California?

    Possibly — many states accept courses from California BRN providers, especially for elective CE hours.

    However, each state has its own rules. If you are licensed outside California, you should:

    ✔ Check with your state board
    ✔ Confirm whether CE from California BRN providers is accepted
    ✔ Save your certificates for your renewal audit records

    We do not guarantee acceptance outside California.

  • Does the subscription include the Implicit Bias course?

    Yes. The Unlimited CE subscription includes access to all courses on the platform, including:

    Implicit Bias in Nursing (California requirement)
    All soft-skill CE courses
    New courses added during your
    subscription period

    No need to purchase the Implicit Bias course separately if you have the subscription.

  • How long does my subscription last?

    Your subscription gives you full access for one full year (12 months) from the date of purchase.

  • How long do you keep my course records?

    In compliance with California BRN requirements, Nurse CE Express keeps CE records for at least 4 years

    You can request copies of your records at any time within that period.

  • How do I receive my CE certificate?

    Certificates are issued instantly after you:

    1. Complete the course content
    2. Pass the required short quiz

    Your certificate downloads automatically and is stored in your student dashboard.

  • What is included in the Unlimited CE plan?

    Your yearly subscription includes:

    - Unlimited access to all CE courses
    - Instant certificates
    - Implicit Bias requirement
    - All current soft-skill and professional development courses
    - Access to all new courses added throughout the year
    - 24/7 availability

    It is the best option for nurses who want all their CE from one place.

  • Do you offer refunds?

    We handle refunds on a case-by-case basis, depending on:
    - Whether coursework has been started
    - Whether certificates have been issued
    - Technical or access issues
    - To request support related to a refund, contact us directly.

  • Who can I contact if I have questions or need help?

    You can reach out anytime through our support email:
    📧 [email protected]